The POP Manual is the original Accreditation Assistance Program for home care companies now fully edited and available online. Whether you are preparing for survey for the first time or are fine-tuning your operation for re-survey, the online technology of POP Manual will build a set of completely customized policies. All you have to do is answer questions online, it takes less than an hour to complete.

The quality of the POP Manual is indisputable and it's success in survey is 100%.

While the POP Manual was originally developed as an accreditation aid, it has become clear that having a set of policies and procedures fully integrated with your company's daily operations improves your overall effectiveness. POP Manual customers report improved communication between staff which results in the reduction of repeated mistakes. Companies have also used the professionally written POP Manual policies as a means of improving their credibility with managed care groups in order to gain contracts.

Companies use the POP Manual not only to prepare for survey, but also to become more effective and more profitable.

POP stands for Process - Outcome - Procedure which is the structure of all of our programs. The Process states the policy standard, the Outcome defines the goal of meeting the standard, and the Procedures tell you step-by-step how to comply with the standard complete with supporting forms.

All POP Manual Programs include the following:

• Comprehensive policies and procedures in compliance with all accreditation standards
  • ACHC

  • BOC
  • CHAP
  • HQAA
  • JCAHO
• Policies edited to your company's specific services, corporate structure, locations, position titles, and more...
• Online management of all of your customized policies
• Job descriptions
• Equipment procedures and set-up checklists
• FDA, OSHA, and DOT polices
• Performance improvement/quality assurance plan
• The POP Manual includes notification of all changes to standards and policies for one year
• Ongoing coverage available